At Balanças Marques, and all over the world, 2020 will be in our memories for the Covid-19 pandemic and for each consequence it had on our lives. Many of them may be negative. But not all of them. Because around here, and ever since 1967, we got used to seeing the silver lining and finding lessons and opportunities in every hard situation.
From what we can tell by our experience in our company, in moments of crisis, there are many new ideas and things to be learned that can be useful to overcome the obstacles and face the future.
This moment we are going through, with coronavirus pandemic, is no exception. Until now, this context has brought us several lessons that, besides offering us strength and hope, leave us proud of who we are and of the path we have been following over the last few years:
Lesson #1: Our company can and should invest more on new technologies.
On these times of social distancing, digital communication tools – social media, email, messaging and videocalls platforms – revealed their full potential. At Balanças Marques, we were already used to take advantage of new technologies to communicate among ourselves and with our customers and partners, but the pandemic lead to us to recognize the importance they will have in the business world in the near future. So, as soon as possible, we started gathering more knowledge and “training” our abilities of communication on these online platforms. And now we are ready to use them even more to reach you and your business, as easily as always.
Lesson #2: Our employees are able to adapt to anything.
That we had amazing employees we already knew, but it was impossible to imagine they would adapt to so many changes in a short period of time. In three months, it was demanded they kept their distance, that they doubled the hygiene measures, that they wore a mask and that they got used to the changes in the workplace. There was opportunity to deeper explore digital platforms, to offer online live training and even to experience remote working. And each Balanças Marques’ employee kept doing their job exemplary, while adjusting to a “new normality”. Which convinces us they are totally capable of adapting to anything they set their mind to.
Lesson #3: Our family stays together – even through the hardest times.
This lesson is not exactly new; it’s more of a realization of something we have always known: more than a company, we are a family. The pandemic only came to confirm it. Around here, at Balanças Marques, the physical distance imposed by Covid-19 was not a reason to tear us apart and all the changes and worries did was unite us even more. Throughout this all time, we have been connected, ready to work as a team, to celebrate each one’s victories and to offer help in the hardest hours. A true life-safer in face of adversities.
